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Poland expands online booking system for specialist healthcare

25.05.2026 12:15
Poland is set to expand its centralised online appointment booking system to cover all specialist care, and clinics that refuse to join could face fines, under new rules proposed by the health ministry.
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Pixabay LicenseImage by Julio César Velásquez Mejía from Pixabay

Under the proposal, all healthcare providers would have to publish and regularly update their appointment schedules on the Central Electronic Registration (CER) platform.

Patients who cannot be seen on the day of their appointment would be placed on a single, nationwide waiting list.

The National Health Fund (NFZ), which finances Poland's public healthcare system, would be empowered to impose fines or withhold payments from providers that fail to comply.

Sanctions could be applied immediately after the NFZ receives confirmation of a breach from the e-Health Centre, which manages the platform, state news agency PAP reported.

The CER system is due to go live on July 1, under legislation passed in September that established the legal basis for the system.

Prime Minister Donald Tusk said last week that electronic registration had already led to half a million cancelled appointments being reassigned to other patients since the beginning of the year.

He added that the system would eventually cover all specialist consultations.

Since January, it has applied to mammography, tests for high-risk HPV and cardiology appointments.

(ał/gs)

Source: PAP